F.A.Q.

Frequently Asked Questions

Hecams.com Site


Hecams.com is a live video chat site, where you can chat with amateur performers while watching them on webcam. The chat and video on Hecams.com is live, so you can chat with the performer, and watch her or him chat back and perform just for you!

Hecams.com performers broadcast video live from their homes to yours. We have performers of every type! Browse models by sex, age, looks, and kinks. Watch women, guys, couples, or specialty cam shows. Learn more about each performer by going to their profile page or viewing their picture galleries. Once you've chosen the performer you're interested in, you can access the guest chat to talk with the performer. It is completely free to chat in the guest chat and view sample pictures. If you would like to enter the performer's chat room, the price for full access is only $0.99/minute. The chat fee is a per-minute charge, and is expressed in US dollars. We do not charge monthly or recurring fees for viewing the site.

If you want to lookup a certain performer you will need to click the magnifying glass icon located on the top left bar after the "Hecams.com" logo. The search results will appear in a drop down list as you type, after you type the first 2 letters. If the name or search string you are looking for doesn't match any particular performer, we will give you a list of the closest matches.

You can also click the next icon after the magnifying glass icon, in order to be presented with a category tree, so you can get all the models inside a category, arranged by their online status.

YES! All our models broadcast ONLY Live Video! No prerecorded teasers or any stuff like that.

You only pay for the real thing!

The performer has a web-camera set up on his or her computer at home. When you log into the chat, you can see what the performer is doing in real time. To view the chat, you need to have the latest Macromedia Flash plug-in installed for your browser. If you don't allready have it installed, it's very easy and more important very safe to set up. If you do have it, it will provide flawless video streaming.

At the same time as you can see the performer, you can also chat back and forth with her or him. Some performers will have a microphone set up to do audio, so they can talk to you!

When you enter a performer's full chat, you will see the video on the left, a large chat box on the right, a text area below the chat box, and 2 buttons labeled "Public Chat" and "Private Chat" on the top of the chat box.

To talk to the performer, type into the text area, then hit either the "send" button or your enter key to send the message. Your message will appear in the chat box. By default the selected chat type is "Public Chat".

If you wish to send a message to the respective model in private mode you will need to click first on the button labeled "Private Chat". When the performer replies to you, you'll see what she or he said in the chat box. "Public chat" and "Private chat" chat boxes are independent of each other.

If you click the "Private Chat" button, then in the chat box you will only see your conversation with the model, while if you click the "Public Chat" button you will see everything you, the model and the other members are writing.

Hecams.com features a free video chat area, where registered members are able to chat with the models before they go to private. You can see all the models listed under the "free chat" tag. If you are not registered, you will be a guest, not able to write to any model, but able to see the video of the models in "free chat".

If you are a registered member and you are in private chat with a model you will also be able to send him/her your camera feed so she/he can see you. This can be done by clicking the "Send My WebCam" button located on the functions menu of the chat window.

When you want to leave a private chat session, you can do that and stop the billing by clicking any of the butons on the webpage that will navigate you away from the model feed (usualy most members chose to view all the models for another choice), you can logout, or simply close your browser window.

This is what the guest chat is for! Performers are not obligated to do anything you ask, but most are willing and happy to put on a show for you. The guest chat is the perfect place to find out from the performer what she will and won't do. These are real people broadcasting from their homes, and they will have different likes and dislikes. If you want to check to see what a performer will do for you, please ask them in the guest chat. If they don't want to do it, you can always find another performer. We have many different performers with different specialties and interests, so there should be one to fit your particular desire!

Remember, as a registered member you can ask any model to remove her cover so that you might take peep at her.


Your Hecams.com Account


The screen name is the name you will show up with in the model's chat room. Other members in the same model's chat room will see you with that screen name. You can enter a model chat room as an anonymous guest but then your screen name will be automaticaly assigned by the website (something like "Guest001")

In your account "Home" section (you can go to "Home" by clicking the little house icon on the top navigation bar), under the "Chat" menu list you can see a list of your favorite performers (if you added any). To add a performer to your list go to their profile page and click the "add to favorites" button. If you want to remove a performer from your favorites list, you can do so by clicking "Remove" in your favorites list. You also have the possiblity to TIP a model from your favorites list or chat with her.

If you forget your password, we can send it back to you. Please click here and fill in your e-mail address. This has to be the e-mail address you used to sign up for the account. We will then send you your username and password to your registered e-mail address.

To change your password go to "Home" section of your account, click the "Settings" menu tree and then the "Change Password" menu link.

For any questions not answered here, please contact us via our support form

To close your account go to "Home" section of your account, click the "Settings" menu tree and then the "Account" menu link. From there you can click on the "Completely Remove My Account" link.


Technical Support


Yes, you will need Macromedia's Flash 6TM plug-in to view the chat and video. Flash works on almost every browser and browser version. You may already have Flash installed on your browser. You can test this by accessing the guest chat. If the page loads, you will be able to view all of our services. If you do not have Flash, you will be prompted to download it from this page. Click the "Install Now" button and follow the instructions. If you have any problem with Flash or viewing the chat and/or video, please contact us via our support form.

When you want to leave a private chat session, you can do that and stop the billing by clicking any of the butons on the webpage that will navigate you away from the model feed (usualy most members chose to view all the models for another choice), you can logout, or simply close your browser window.

If the chat closes, billing will stop. If it was a technical problem on your end, you should be able to open your browser again and log back into the chat. You will also be disconnected if the performer leaves the chat.

Performers are given the ability to block offensive users from their chat.


Privacy Question


Our join form, and any forms on our site where you enter credit card information are completely safe and sent using SSL (Secure Socket Layer), a form of safely encrypted communication that passes between your computer and the bank's system. No one has access to your information other than Hecams.com staff.

We will not sell, trade, or give your information out to third parties

Hecams.com staff will never ask for your account or credit card information in a chat room. You should never give that information to performers or other visitors in the chat rooms. Performers do not have access to your account or billing information. If there is a problem with your account we will always have you contact us or our billing company personally. If a performer or anyone else asks you for sensitive information by way of chat or e-mail, please contact us about it immediately as this is against our policy.

We ask that you keep this information up to date so that your service will not be interrupted. We do not give this information away to any 3rd party, and will only use it to contact you in emergencies.

Your e-mail address is used for any question Hecams.com may need to ask you. We also use your address to mail your account information, such as your username or password. Changes you make to your account may be sent to your registered e-mail address, as well as newsletters or special offers about the site.

Your e-mail address is not displayed on our site, and our performers do not know your address. Your e-mail address will not be sold or given to third parties. We will only use your e-mail address to contact you regarding your Hecams.com account. If at any time you wish to quit receiving e-mail newsletters from us, simply click the remove link included in the e-mail.


If the answers found here do not satisfy you please e-mail us using our support form.

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